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Questions
Where is PacInfo located?
What are PacInfo's business hours?
How do I get support after hours?
Does PacInfo provide hardware support?
Can I login to PacInfo on two separate computers?
Where is PacInfo located?
PacInfo is located at 2300 Oakmont Way, Ste 203 in Eugene. You can find free parking for PacInfo customers in the parking lots around the building. Our office is located on the second floor.

What are PacInfo's business hours?
PacInfo is open for business from 8:30am to 5:30pm Monday through Friday. You can reach a support technician at 541.344.5006 during business hours. After business hours, please use voice mail or email to contact us and we will promptly return your call during our regular business hours.

How do I get support after hours?
PacInfo technicians are typically unavailable after business hours unless there is a real emergency. Please forward all other inquiries/questions to our email support or voice mail and we will promptly respond during regular business hours.

Does PacInfo provide hardware support?
Yes. PacInfo will gladly provide hardware support and troubleshooting at an hourly rate during our regular business hours. For more information, contact a PacInfo representative at 541.344.5006.

Can I log in to PacInfo on two seperate computers?
If you have an Individual Dialup Account with PacInfo you cannot login on two separate computers simultaneously unless you have an additional login account. You can obtain an additional login account at a reduced rate if a) the account will be used by someone residing in the same household or b) for business accounts, the account will be used by someone employed by the the same company using the account for business puposes. For more information about additional login account, contact a PacInfo representative: 541.344.5006.

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