TECH SUPPORT

FAQ
SET UP
ACCESS NUMBERS
SUPPORT HOURS
 

TECHNICAL SUPPORT
Welcome to PacInfo's online technical support guide!

SET UP
We have designed this guide to help our customers configure and troubleshoot email, connection and Internet settings. You can begin by following the link that best describes your operating system.
FAQ
At PacInfo, our top priority is serving you, our customer. Our technical staff has developed a list of frequently asked questions available on the web.
SUPPORT PERSONNEL
If you are unable to find the support you need after viewing our set up guide and our FAQ, please feel free to contact our customer support personel:
SUPPORT HOURS SUPPORT AFTER HOURS
Hours: 8:30am - 5:30pm (Mon - Fri)
Phone: 541-344-5006
support@pacinfo.com


Our qualified staff members are available to help you during office hours. Occasionally, our staff members will be unable to answer your call as they are helping other customers. At that time, please leave a message. We cannot assist you if we don't know you need our assistance.
Hours: 5:30pm - 10:00pm (Mon - Fri)
Hours: 8:30pm - 10:00pm (Sat - Sun)
Phone: 541-344-5006
support@pacinfo.com

Tech Support for evenings and weekends is available on a limited basis and is intended for urgent situations. The Technician on call has the discretion to determine whether a situation requires an immediate call back, or if it can or should wait until regular office hours.   
Support Question of the Day
Why is my account name and password pair being rejected?
   
POP 3 SERVER SETTINGS
Incoming mail (POP3):
pop.pacinfo.com
Outgoing mail (SMTP):
mail.pacinfo.com
ACCESS NUMBER(S)
541-762-7762
541-762-4736
800-722-9936 (20¢/min.)
SUPPORT HOURS
Hours: 8:30am - 5:30pm
(Mon - Fri)
Phone: 541-344-5006
SUPPORT AFTER HOURS
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